Reviewed by Susan L.Louis is so knowledgeable and worked hard to get us the best loan at the best rate. He's a great communicator. I would refer anyone to him for great service.
Reviewed by Stanley A L.Entire process was organized and went smoothly.
Reviewed by Eric S.Louis! Some of the best costumer service and csre I've ever recieved.
Reviewed by Ryan H G.I had alot of questions through the process which I'm sure we're somewhat repetitive. Louis always answered his phone and walked me through my concerns with reassurance.
Reviewed by Ian H.Louis was available at any time to assist me. He went above and beyond to get me a great interest rate. Thanks Louis!!
Reviewed by Fernando M.Thank you!!!
Reviewed by Saskia M.Excellent communication, explanations and experience thru all the process.
Reviewed by Ryan S.Louis and his team make it easy. This is our fourth time working with them and we look forward to the next round.
Reviewed by Shonna S H.Louis Drott was an amazing loan officer for us through our home buying process. His ability and patience at explaining each nuance of the loan details is unparalleled. Louis was available to talk all days & hours; we’re appreciative of this! We were beyond pleased with his service.
Reviewed by Eric J H.Louis went beyond what I expected as a loan officer. My wife and I have never had a better feeling with someone entrusted with how we spend our money on a home. Louis is the best at this and we will always use him. Amazing Job.
Reviewed by Joshua D Q.Excellent service and advice throughout the loan process! Louis and Christy were amazing!
Reviewed by Leah M C.Louis has taken care of our mortgage and refinance needs for decades. I would work with no other.
Reviewed by Clinton Wesley H.Louis' extensive knowledge of his industry coupled with a "can do" attitude of he and Kristy were incredible.
Reviewed by Scott Casey D.As a first time home buyer I had heard countless horror stories about home buying. However working with Mr. Drott and his team the experience was pleasant and surpassed all expectations of home buying.
Reviewed by Cynthia M D.Drott is incredibly knowledgeable in his field. He is also the kind of person that picks up his phone and addresses your questions immediately. Drott loves his job and it shows. Being a first time home buyer I needed many things explained to me and Drott never made me feel like any question was a dumb one, and in fact calmed my nerves and worked numbers with me to give me a better picture of what I could afford.
Reviewed by Donovan A M.While the process itself could be very stressful, especially as first time homebuyers, Walter and his team were responsive, informative and simply always there to answer our questions.
Reviewed by Vittoria L.Louis was always available to answer all of my questions, and provide information and support. He worked hard to make sure we were able to obtain the best possible deal and to help us close in a very short amount of time. He is a great professional that earned our completed trust.
Reviewed by Cassidy K.Louis was easy to work with and made the process smooth for us.
Reviewed by Shiva Kumar R.Louis and Christy both works with very friendly and fully professional as well. They answer every question. I have enquired few question over the weekend as well and they respond immidiatly. Louis provide me the coustomize loan product as pe my need. I have a great respect with both of them and hoping their assistance in future as well.
Reviewed by Jonathan A M.Constant communication. Always took the time to explain each part of the process so there were no surprises. Very pleased and will definitely use Louis again on our next home transaction.
Monica Smith / Texas Lonestar Title|
I wanted to take a minute and email you regarding the closing from last week. I just wanted to let you know that I am in love with the e-signature closings. It saved me time at the closing table and money because of less documents to print. As busy as everyone is lately, e-signature closings are the way to go. We print mounds & mounds of documents for closings daily. Most average around 150 pages. I printed 60ish pages for this closing. When we are back to back in closings daily, a closing package with 60 pages saves us time in the closing room. Between that and the awesome, quick funding on the file, it was a win-win.
Thanks for making a quick & smooth closing! I hope all lenders take the e-signature closing route soon!!!! 😊
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